Checking the Ink Levels

Check the ink levels with the ink tank indicators on the front of the printer.

When ink reaches the upper limit line (A), the ink is full.

When ink is near the lower limit line (B), the ink is running low. Refill the ink tank.

 To check the remaining ink level, visually inspect the remaining ink in the ink tank.

 If printing is continued when the remaining ink level is below the lower limit line, the printer may consume a certain amount of ink to return to printable status and may also become damaged.

 When you refill the ink tank, refill the ink tank until ink reaches the upper limit line (A). If ink does not reach the upper limit line, the remaining ink level is not detected correctly.

 To ensure you receive premium print quality and to help protect your print head, a certain amount of ink remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the ink bottle do not include this amount.

 Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this procedure when you start using the printer or after transporting it.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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