Fax Documents Stored in the Printer's Memory - G7020

Article ID: ART175665 | Date published: 11/19/2019 | Date last updated: 12/03/2019
 

Description

This article provides information on fax documents that may be stored in the memory of the PIXMA G7020.

 

Solution

Fax Documents Stored in the Printer's Memory

Faxes will be stored in the printer's memory automatically when they are received. However, the printer's memory has a limit on the number of faxes it can contain. When the printer's memory is full, faxes stored latest will overwrite those stored earliest.
 


By default, the received faxes will be printed automatically after they are received.


In the following cases, the received faxes are not printed.
 

  • Paper has run out.
     
  • A different size of paper from that specified by Page size in Fax paper settings is loaded.
     
  • Do not print is selected for Received documents in Auto print settings under Fax settings.
     
  • You pressed the Stop button to cancel printing of a received fax.


If the printer's memory is full with unprinted faxes, the printer cannot receive the faxes. Check the FAX Memory lamp regularly, print the faxes, and delete them from the printer's memory.
 

 


 Important

  • The printer can store up to max. 50 pages* (max. 20 documents) of faxes in the printer's memory.

    * When using ITU-T No.1 chart (Standard mode)

  • If you unplug the power cord of the printer, all faxes stored in the printer's memory are deleted.


 Note

  • The FAX Memory lamp lights, flashes, or is off depending on the faxes stored in the printer's memory.

    OFF: Faxes are not stored in the printer's memory.

    Lights: Printed fax is stored in the printer's memory.

    Flashes: During reception or unprinted fax is stored in the printer's memory.

    * When Do not print is selected for Received documents in Auto print settings, the FAX Memory lamp lights even if the unprinted fax is stored in the printer's memory.

  • When confirming, printing, or deleting a document stored in the printer's memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.

    For details on how to print MEMORY LIST, see Printing a Document in the Printer's Memory


Information on Received Faxes

By default, received faxes will be printed immediately after they are received.

In addition, faxes will be stored in the printer's memory automatically when they are received.

However, the printer's memory has an upper limit on the number of faxes or subjects it can contain. When the amount of stored fax reaches the upper limit of the printer's memory, faxes stored latest will overwrite those stored earliest.

As long as paper is loaded, the printer will perform printing even when the ink remaining is insufficient. Therefore, in case ink remaining is low, printed faxes may be unclear due to blurring of ink. In such case if the amount of stored faxes has reached its upper limit of the printer's memory, faxes stored in the printer's memory will be deleted in order from the earliest. As a result, you may not be able to see faxes either using printed material or the printer's memory.

Therefore, if you use the fax capabilities, make sure sufficient ink remains in the ink tank in advance. In addition, we recommend you refill the ink tank early so that ink does not become insufficient while fax printing is in progress. Visually inspect the remaining ink in the printer's ink tank.

Moreover, we recommend you check printed pages immediately after faxes are received. If a fax remains in the printer's memory, you can reprint it after refilling the ink tank.

If Do not print is selected for Received documents on Auto print settings under Fax settings on the operation panel of the printer, received faxes will not be printed immediately. Faxes are stored in the printer's memory automatically and you can select and print those stored from the printer's memory. In this setting, the printer does not receive faxes if the printer's memory reaches its upper limit. Thus, stored faxes are not overwritten automatically.


 

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