Support Code 1874 Appears (Feed Slot Cover of Rear Tray is Open and Cassette is Not Inserted) - G7020

Article ID: ART175733 | Date published: 11/29/2019 | Date last updated: 08/10/2023
 

Description

This article provides information on support code 1874 on the PIXMA G7020.

Solution

Cause

Feed slot cover of rear tray is open and cassette is not inserted.

 

What to Do

Close the feed slot cover, insert the cassette, and then press the printer's OK button to cancel the error.

 Once the feed slot cover is closed, the screen for setting rear tray paper information appears. Set paper information for the paper in the rear tray.

 Once the cassette is inserted, the screen for setting cassette paper information appears. Set paper information for the paper in the cassette.

 To cancel printing, press the printer's Stop  button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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