Cause
Cassette paper settings are incomplete.
What to Do
If the screen similar to the following is displayed on the printer's LCD, the cassette paper settings are incomplete.
If the paper loaded in the cassette matches the paper information displayed on the printer's LCD, press the printer's OK button.
If it is different, register the correct paper information.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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