Support Code 340E Appears - G7020

Article ID: ART175757 | Date published: 11/29/2019 | Date last updated: 08/10/2023


This article provides information on the support code 340E on the PIXMA G7020.



When performing an automatic intensity adjustment copy with smartphone or tablet, an original document is loaded in the ADF (Auto Document Feeder). The ADF does not support automatic intensity adjustment.


What to Do

Select a copy method besides automatic intensity adjustment in copy intensity setting or move the original to the platen glass, and then try again.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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