Cause

Prevent paper abrasion has been set.

What to Do

If you continue printing in the current setting, press the printer's OK button.

Prevent paper abrasion may reduce the print speed.

To disable this setting, press the Setup  button, select Device settings, Print settings, and then set Prevent abrasion to OFF.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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