Cause

Paper size or media type that cannot be fed from cassette is specified.

What to Do

Press the printer's Stop  button to cancel printing.

Specify the paper size setting to A4, Letter, A5, or B5 and specify the media type setting to Plain Paper. Then retry printing.

 If you do not want to change the paper size setting or the media type setting, select the rear tray as the paper source. If this is the case, register the paper source information properly in Feed settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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