Paper Jams in a Paper Source

Article ID: ART176050 | Date published: 12/13/2019 | Date last updated: 02/19/2020
 

Description

Paper Jams in a Paper Source

Solution

Remove the jammed paper according to the procedure that matches the location at which a paper jam occurred.

4F2C-009

Paper Jams in a Paper Source

Remove the jammed paper according to the procedure that matches the location at which a paper jam occurred.
LBP664Cdw
LBP622Cdw

Paper Jams in the Multi-Purpose Tray

If there is paper loaded in the tray, remove it first. If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Remove the jammed paper in the multi-purpose tray.
1
Gently pull out the paper.
2
Close the tray.
2
Remove the jammed paper inside the machine.
1
Pull out the paper drawer until it stops, and remove it while lifting the front side.
2
Press the green button.
The transport guide lowers.
3
Gently pull out the paper.
3
Push the transport guide back in.
Firmly press the transport guide until it clicks into place.
4
Set the paper drawer.
When you insert the paper drawer with <Notify to Check Paper Settings> set to <On>, a confirmation screen is displayed. <Device Management>
5
Select <Yes> when the <Is all of the jammed paper removed?> message is displayed on the screen.
When the procedures for a paper jam in the output area is displayed on the screen. Paper Jams in the Front and Back Sides (LBP664Cdw)

Paper Jams in the Manual Feed Slot

If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Pull out the paper drawer until it stops, and remove it while lifting the front side.
2
Remove the transport guide.
Hold the bottom of the manual feed slot, and pull out the transport guide.
3
Gently pull out the paper.
4
Carefully insert the transport guide straight in.
Firmly push the transport guide back in until it clicks into place.
5
Set the paper drawer.
When you insert the paper drawer with <Notify to Check Paper Settings> set to <On>, a confirmation screen is displayed. <Device Management>
6
Select <Yes> when the <Is all of the jammed paper removed?> message is displayed on the screen.

Paper Jams in the Paper Drawer

If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Pull out the paper drawer until it stops, and remove it while lifting the front side.
2
Gently pull out the paper.
When the optional cassette feeding module is attached, gently pull out the paper in the same way.
3
Set the paper drawer.
When you insert the paper drawer with <Notify to Check Paper Settings> set to <On>, a confirmation screen is displayed. <Device Management>
4
Select <Yes> when the <Is all of the jammed paper removed?> message is displayed on the screen.


SIMS Doc Id

1576093430

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