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Align the Print Head Manually from a Mac - MX432 / MX439

Article ID: ART176544 | Date published: 03/02/2020 | Date last updated: 03/02/2020
 

Description

If you experience misaligned prints from your PIXMA MX432 / MX439, a manual print head alignment may help resolve the issue.

Solution

Manual Print Head Alignment

Follow these steps to align the print head position manually from your Mac®:

Note Learn how to align the print head position manually from a Windows PC.

Note Learn how to align the print head automatically from the printer's operation panel.

  1. Open the IJ Printer Utility.

  2. Select Custom Settings from the pop-up menu.

  3. Check the Align heads manually check box to switch head alignment to manual.

    Custom Settings tab, Align heads manually box checked

  4. Click Apply to apply the settings, then when the confirmation message appears, click OK.

  5. Select Test Print from the pop-up menu.

  6. Select Print Head Alignment.

    Test Print tab, Print Head Alignment outlined

  7. Load three sheets of A4 size or Letter size plain paper into the front tray of your machine.

  8. To execute head alignment, make sure the machine is ON, click Align Print Head, then follow the instruction in the message.

    Click Align Print Head button

  9. Check the printed pattern.

    Enter the numbers of the patterns with the least amount of streaks in the associated boxes. Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.

    Image: Sheet of paper with images of multiple patterns in columns and rows

    Image: Print Head Alignment screen to enter the pattern number of the pattern with the least noticeable streaks in the fields for columns A to K

  10. After you enter all the necessary values, click OK.

Tip If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks as shown below.

(A) Less noticeable vertical white streaks.
(B) More noticeable vertical white streaks.

Image: Examples of A - less, and B - more, noticeable vertical white streaks

Tip If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks as shown below.

(A) Less noticeable horizontal white streaks.
(B) More noticeable horizontal white streaks.

Image: Examples of A - less, and B - more, noticeable horizontal white streaks

  1. Confirm the displayed message and click OK, then the second pattern is printed.

  2. Check the printed pattern.
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes. Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    Image: Sheet of paper with images of multiple patterns in columns and rows
    Image: Print Head Alignment screen to enter the pattern number of the pattern with the least noticeable streaks in the fields for columns L to Q

  3. When you have entered all the necessary values, click OK.

Tip If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks as shown below.

(A) Less noticeable vertical white streaks.
(B) More noticeable vertical white streaks.

Image: Examples of A - less, and B - more, noticeable vertical white streaks

  1. Confirm the displayed message and click OK, then the third pattern is printed.

  2. Check the printed pattern.
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes. Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    Image: Sheet of paper with images of multiple patterns in columns and rows

Image: Print Head Alignment screen to enter the pattern number of the pattern with the least noticeable horizontal stripes in the fields for columns R to Z

  1. When you have entered all the necessary values, click OK.

Tip If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes as shown below.

(A) Less noticeable horizontal stripes.
(B) More noticeable horizontal stripes.

Image: Examples of A - less, and B - more, noticeable horizontal stripes​

  1. Click OK to adjust the head position.
    Note To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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