Follow the steps below to clean the print head.
Before you begin
Print head cleaning
-
Make sure that the printer is powered on.
-
Load a sheet of A4 or Letter-sized plain paper in rear tray.
-
Select the Setup icon on the HOME screen.
-
Select Maintenance.
-
Select Cleaning. The confirmation screen will appear.
-
Select Yes. The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the process. This takes about 1 to 2 minutes.
-
The pattern print confirmation screen will appear.
-
Select Yes.
-
Press the OK button. The nozzle check pattern will be printed.
-
Select Next.
-
Examine the nozzle check pattern.
If the problem is not resolved after cleaning the print head twice, perform a deep print head cleaning.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________