Cleaning the Print Head Deeply from a Windows PC - TR150

Article ID: ART176625 | Date published: 03/24/2020 | Date last updated: 03/26/2020
 

Description

If you experience poor print quality from your PIXMA TR150 and two print head cleanings don't improve the print quality, a deep print head cleaning may resolve the issue.

Solution

Deep Cleaning icon Deep Cleaning

Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem.

  1. Open the Canon IJ Printer Assistant Tool.

  2. Select Deep Cleaning.

    Select Deep Cleaning (outlined in red) in the IJ Printer Assistant Tool

    When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed.

    Select the Ink Group for deep cleaning

    Select Initial Check Items to display the items you need to check before performing Deep Cleaning.

  3. Check that the printer is on and then select Start.
    Select OK when the confirmation message appears.

    Print head Deep Cleaning starts.

  4. Select OK when the confirmation message is displayed.
    The Nozzle Check dialog box will open.

  5. To check whether the print quality has improved, select Print Check Pattern. To cancel the check process, select Cancel.

 Deep Cleaning consumes a larger amount of ink than Cleaning.

 Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform a deep cleaning only when necessary.

 If there is no sign of improvement after performing a deep cleaning, turn off the printer, wait 24 hours, and then perform a deep cleaning again. If there is still no sign of improvement, the ink may have run out or the print head may be worn.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 


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