Cleaning the Print Head from a Mac - TR150
Article ID: ART176629 | Date published: 03/24/2020 | Date last updated: 03/26/2020
 

Description

If you experience poor print quality (incorrect colors, banded / streaked prints) from the PIXMA TR150, a print head cleaning may resolve the issue.

Solution

Cleaning the Print Heads

The print head cleaning function will allow you to clear up clogged print head nozzles. Perform print head cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.

Cleaning

  1. Select Utilities from the Remote UI.

  2. Select Cleaning.

    Before performing cleaning, check the following items:

    Check whether the printer is on and open the printer's cover.
    Check the following items for each ink. Then, if necessary, perform a cleaning.

    • Is there ink remaining in the tank?

    • Did you push in the ink tank completely until you heard a clicking sound?

    • If the orange tape is there, has it been peeled off completely?
      Any remaining tape will hinder ink output.

    • Did you install the ink tanks in their correct positions?

  3. Select Yes.

    Cleaning starts.

  4. Next, the message for printing a nozzle check pattern is displayed.

  5. To check whether the print quality has improved, select Yes. To cancel the check process, select No.

    If you select Yescheck the results after the pattern has printed.

    If cleaning the head once does not resolve the print head problem, clean it once more.

 Cleaning consumes a small amount of ink.

 Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform a print head cleaning only when necessary.

If two print head cleanings do not resolve the issue, perform a deep print head cleaning.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.