Review the information below to learn about the components inside the printer.

Main components inside view

• Ink lamps (A).

  • Lights or flashes to indicate the ink tank status.

    • Light does not flash.

      • The ink tank is correctly installed.

    • Flashes slowly (at around 3-second intervals).

      • The ink level is low. Prepare a new ink tank.

    • Flashes fast (at around 1-second intervals).

      • Ink has run out. Replace the ink tank.

    • Light is off.

      • The ink tank is not installed properly or the ink level detection function is disabled.

• Print Head Holder (B).

  • Install the print head here.

• Print Head Lock Lever (C).

  • Locks the print head into place.

Good to know

• Do not pull up the print head lock lever after you install the print head.

• If you pull up the print head lock lever after the print head is installed, push both tabs in left to right order until each clicks into place.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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