Follow the steps below to resolve support code 1000 printer is out of paper.

Support code 1000 possible causes

• There is no paper in the rear tray.

• Paper is not loaded in the rear tray properly.
   

Resolve support code 1000

1. Load paper or envelopes in the rear tray.

• Learn how to load paper in the rear tray.

• Learn how to load envelopes in the rear tray.

2. Align the paper guides of the rear tray with both edges of the paper.

   

3. Set paper information for the paper in the rear tray.

4. Press the printer's OK button to cancel the error.

5. To cancel a print job, press the printer's Stop button.
    

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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