Support Code 1688 Appears (The Ink Has Run Out) - TR150

Article ID: ART176663 | Date published: 03/27/2020 | Date last updated: 03/27/2020


Learn how to resolve support code 1688 on the PIXMA TR150.




Ink has run out. (The lamp on the ink tank flashes.)

What to Do

Replace the ink tank and close the print head cover.

Printing under the current condition may damage the printer.

If you want to continue printing in this condition, you need to disable the function for detecting the remaining ink level. Press and hold the printer's Stop button for at least 5 seconds, and then release it.

With this operation, the printer will stop monitoring the remaining level of ink for the ink tank(s) in question. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.

 If the function for detecting the remaining ink level is disabled, the ink tank is displayed in gray on the Estimated ink levels screen on the LCD.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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