Support Code 2500 Appears (Automatic Print Head Alignment Failed) - TR150

Article ID: ART176667 | Date published: 03/30/2020 | Date last updated: 04/21/2020


Learn how to resolve support code 2500 on the PIXMA TR150.




Automatic print head alignment has failed for one of these reasons:

  • Print head nozzles are clogged.

  • Paper of size other than A4 or Letter is loaded in the rear tray.

  • Paper output slot is exposed to strong light.

What to Do

Press the printer's OK button to cancel the error and take the corresponding actions below.

After doing these things, perform automatic print head alignment again.

If the error is still not resolved, press the printer's OK button to cancel the error, then perform print head alignment manually.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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