Review the information below if support or error code 6000 appears.

 If the paper is jammed, determine the cause and location of the jam before you remove it.

• Learn how to remove paper jammed at the paper output slot or the rear tray.

• Learn how to remove paper jammed inside the printer.

• Learn how to remove small sized paper jammed inside the printer.

Resolve support code 6000

1. Turn off the printer and unplug it.

2. If a battery is used, turn off the printer and detach the battery.

3. Plug in printer with the AC adapter or attach the battery to the printer, and turn on again.
    

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

____________________________________________________________________________________________