Error Appears - Printing from a Wireless PictBridge Device - TR150
Article ID: ART176682 | Date published: 03/31/2020 | Date last updated: 03/31/2020
 

Description

Learn what do to if you see an error appear on a wireless PictBridge device when sending a print job to the PIXMA TR150.

Solution

Error Message Appears on PictBridge (Wi-Fi) Compliant Device

The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them.

 This article describes errors that are indicated on Canon-brand PictBridge (Wi-Fi) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wi-Fi) compliant devices, check the support code (error number) displayed on the printer's LCD and take the appropriate action to clear the error.

 For the errors indicated on the PictBridge (Wi-Fi) compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message on PictBridge (Wi-Fi) Compliant Device

What to Do

Printer in use

If the printer is printing from the computer or warming up, wait until it finishes.

If you are registering paper information, complete it.

When it is ready, the printer starts printing automatically.

No paper

Load paper, and select Continue in the display on your PictBridge (Wi-Fi) compliant device, or press the printer's OK button.

Paper jam

Select Stop in the display of your PictBridge (Wi-Fi) compliant device to stop printing.

Check the support code on the printer's LCD and remove the paper.

 Learn how to remove paper that has jammed as it feeds in.

 Learn how to remove paper jammed inside the printer.

 Learn how to remove small sized paper jammed in the printer.

Then reload paper and print again.

Printer cover open

Close the print head cover on the printer.

No print head

Check the support code on the printer's LCD and take the appropriate action to resolve the error.

Waste tank full / Ink absorber full

The ink absorber is nearly full.

Check the support code on the printer's LCD and take the appropriate action to resolve the error.

No ink / Ink cassette error

Check the support code on the printer's LCD and take the appropriate action to resolve the error.

Hardware Error

Check the support code on the printer's LCD and take the appropriate action to resolve the error.

Printer error

An error requiring servicing may have occurred.

Turn off the printer and unplug it.

Plug in the printer and turn on again.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.