Follow the steps below to reset the settings on the printer.

Reset settings

1. Make sure the printer is turned on.

2. Select the Setup icon  on the Home screen.

3. Select Device settings.

4. Select Reset settings.

5. Use the up and down arrow buttons   to select a setting category, and press the OK button to confirm your selection.

7. Setting items you can reset to the default:

• Web service setup only:

  • Sets the Web service settings back to the default.

• LAN settings only:

  • Sets the LAN settings back to the default.

 If you reset the LAN settings on the printer, you will need to reconnect it to a wireless router if you used it from a Windows^® PC or Mac^® in a network environment.

• Settings only:

  • Sets the settings such as the paper size or media type back to the default.

• Reset all:

  • Sets all settings you made to the printer back to the default. The administrator password specified by Remote UI reverts to the default setting.

 You can't set the setting items below back to the default:

• CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting

• The current position of the print head

• The language displayed on the LCD

8.  You will be prompted to confirm after you select the setting category to reset.

   

9. Use the up and down arrow buttons   to select Yes, then press the OK button to reset the setting category.

10. If you don't want to reset the setting category, select No and press the OK button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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