Support Code 1000 Appears (No Paper in Rear Tray / Paper Not Loaded in Rear Tray Properly) - TR8520

Article ID: ART176694 | Date published: 04/01/2020 | Date last updated: 04/01/2020


Learn how to resolve support code 1000 on the PIXMA TR8520.




Possible causes include the following.

  • There is no paper in the rear tray.

  • Paper is not loaded in the rear tray properly.

What to Do

Take the corresponding actions below.

After carrying out the above measures, select OK on the touch screen.

 Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open, paper cannot be fed.

 After loading paper in the rear tray, the screen for setting rear tray paper information appears. Set paper information for the paper in the rear tray.

 To cancel printing, press the printer's Stop button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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