Devices Which May Interfere with Wi-Fi Communication

Article ID: ART176697 | Date published: 04/02/2020 | Date last updated: 05/26/2021
 

Description

Learn about the devices that may interfere or cause slower performance when you print or scan wirelessly.

Solution

Radio frequency interference cause by certain devices near the printer and wireless router may cause failed print jobs or print speed to slow down. Please review the information below.

Devices which may interfere with Wi-Fi communication.

  • Microwave oven

  • Baby monitor

  • Wireless mouse

  • Wireless keyboard

  • Wireless earphone / headphones

  • Wireless camera (e.g. security camera)
     

Solution.

  • Place the devices above as far away from the printer or wireless router as possible.

  • Turn the devices off and stop them temporarily.
     

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.


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