Devices Which May Interfere with Wi-Fi Communication
Article ID: ART176697 | Date published: 04/02/2020 | Date last updated: 04/02/2020
 

Description

Learn what devices may cause slower performance when printing or scanning wirelessly.

Solution

List of Devices Which May Interfere with Wi-Fi Communication

While using the printer via Wi-Fi, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down.

  • Microwave oven

  • Baby monitor

  • Wireless mouse

  • Wireless keyboard

  • Wireless earphone / headphones

  • Wireless camera (e.g. security camera)

We recommend you take measures below to avoid radio frequency interference.

  • Place the devices above as far away from the printer or wireless router as possible.

  • Turn the devices off and stop using them temporarily.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.