Please review the information below.

AZDK information

• AZDK##### is the FCC ID for the printer and is normally seen embossed in the plastic on the printer's back panel, bottom, or power supply.

• AZD refers to products that have wireless functions.

• AZDK  is not a serial number prefix.

• The actual serial number is found on a white sticker on the printer's back panel.

• The location of the serial number sticker will vary based on the printer model.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers: