What if I don't have the IJ Scan Utility?

The IJ Scan Utility can be downloaded from the Canon website.  Follow the steps below to download the IJ Scan Utility.

 For the PIXMA MP230, MX392, MX450 Series, MX722 and MX922, the IJ Scan Utility is included with the scanner driver.

1. Go to the Canon support site.

2. Type your model into the box.  Wait for a few moments, then click on the model name that appears under the box, then click Go.

3. When the support page for your printer opens, click the Drivers & Software tab.

4. Click the Software tab.

5. Click the Select button to the right of the listing for IJ Scan Utility, Canon IJ Scan Utility2, or Canon IJ Scan Utility Lite (depending on your model).

6. Click Download.  If you are prompted to open or save the file, save it to your computer.

7. Open the file after it has finished downloading to your computer.

8. Double click the .pkg file that appears.

9. Follow all on-screen instructions to install the IJ Scan Utility.

After the IJ Scan Utility has been installed, follow the instructions at the top of this article to launch it.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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