The following video shows the process outlined below.

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​Launch the IJ Scan Utility

• Windows 10: From the Start menu, select All Apps > Canon Utilities > IJ Scan Utility. If you don't see this, type IJ Scan Utility in the search bar.

• Windows 8 / 8.1: Select IJ Scan Utility on the Start screen. If IJ Scan Utility doesn't display, select the Search charm, then search for IJ Scan Utility.

• Windows 7 / Windows Vista / Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.

   If you don't see IJ Scan Utility in the Start menu, you can find it here: C:\Program Files (x86)\Canon\IJ Scan Utility\SCANUTILITY.EXE

How do I get the IJ Scan Utility?

1. Go to the Canon Support page.

2. Enter your scanner model in the search box.

3. Select your model from the drop-down list, then select Go.

   

4. Under Drivers & Downloads, make sure your operating system is selected in the dropdown.

5. From the Drivers tab, find the MP Drivers for your device, then choose the Select button on the right.

   ​ The IJ Scan Utility is included in the MP Drivers package.

6. Select Download to save the file to your computer.

7. Once the download is complete, double-click the file to begin installation. Learn where to find the file if you are unable to locate it.

After the IJ Scan Utility has been installed, follow the instructions at the top of this article to launch it.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers: