Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)

Article ID: ART176749 | Date published: 04/29/2020 | Date last updated: 04/20/2023


Error code B200 (or related errors B201 / B202 / B203 / B204 / B205 / B206 / B207) generally means that print head communication has failed and that your printer will require service or replacement. 


Unfortunately, this is an error in which your printer will require service or replacement.  Please follow these next steps.

  1. Press the power button to turn the printer OFF.

    power button image

  2. Unplug the printer's power cord.

    Note If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased.

  3. Unfortunately, service is required.

‚ÄčThere are two options currently available to you.

  1. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.  Please create or log into your Canon Account to obtain service.
  2. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your Canon Account.

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