Reconnect the Printer to a Wireless Network - MX922

Article ID: ART176802 | Date published: 05/22/2020 | Date last updated: 05/22/2020
 

Description

Learn about the various methods you can use to reconnect your PIXMA MX922 to your wireless network.

Solution

If your printer has lost its connection to your wireless network due to a change in the network's settings (network name or password change), you can reconnect it by using one of several methods.

WPS

 If your router has a WPS Push button on it, you can use that to reconnect your printer to your wireless network without having to uninstall and reinstall any software.

 You can also enter the printer's WPS PIN code into your wireless router's settings. You may need to refer to your router's documentation for instructions on how to do this.

Direct Entry

 You can use the printer's operation panel to choose which wireless network to connect to, as well as enter in your network password.

Windows

Caution IMPORTANT: If you use one of the other methods noted in this article to reconnect the printer to your wireless network, you will NOT need to uninstall and reinstall the drivers.

If you're using a Windows PC, you'll need to uninstall the drivers and reinstall them. To uninstall:

  1. Hold down the Windows Window icon key and type R. In the Run box, type control panel and select OK.

    Run dialog box with "control panel" typed into the Open: field

  2. For Windows XP, select Add or Remove Programs. For other versions of Windows (Vista / 7 / 8 / 8.1 / 10), select Programs and Features.

  3. Select Canon MX920 series MP Drivers from the list. Then, select Uninstall.

  4. If a dialog appears asking which printer to uninstall, select the appropriate printer.

  5. Depending on your operating system, you may need to log in with an administrator account or confirm that you want the software to make changes to your computer.

  6. Select Execute. When the confirmation message appears, select Yes. When all files are deleted, select Complete. The deletion of the MP Drivers is complete.

    Caution IMPORTANT: The printer driver, XPS printer driver, fax driver, and ScanGear (scanner driver) will be deleted when you uninstall the MP Drivers.

After the drivers have been deleted, download and install the MP Drivers to reconnect the printer with a USB cable.

Caution IMPORTANT: If you do not have a USB cable available, you can use one of the other methods to connect the printer to your network, then download and install the MP Drivers.

Mac

You can use a USB cable and the IJ Network tool to send the wireless network information to the printer. If you do not have the software for the printer on your Mac, it can be downloaded from the website.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 


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