Reconnect the Printer to a Wireless Network - PRO-10

Article ID: ART176808 | Date published: 05/26/2020 | Date last updated: 05/26/2020
 

Description

Learn about the various methods you can use to reconnect your PIXMA PRO-10 to your wireless network.

Solution

If your printer has lost its connection to your wireless network due to a change in the network's settings (network name or password change), you can reconnect it by using one of several methods.

WPS

 If your router has a WPS Push button on it, you can use that to reconnect your printer to your wireless network without having to uninstall and reinstall any software.

Windows

Caution IMPORTANT: If you use one of the other methods noted in this article to reconnect the printer to your wireless network, you will NOT need to uninstall and reinstall the drivers.

If you're using a Windows PC, you'll need to uninstall the drivers and reinstall them. To uninstall:

  1. Hold down the Windows Window icon key and type R. In the Run box, type control panel and select OK.

    Run dialog box with "control panel" typed into the Open: field

  2. For Windows XP, select Add or Remove Programs. For other versions of Windows (Vista / 7 / 8 / 8.1 / 10), select Programs and Features.

  3. Select Canon PRO-10 series Printer Driver from the list. Then, select Uninstall.

  4. If a dialog appears asking which printer to uninstall, select the appropriate printer.

  5. Depending on your operating system, you may need to log in with an administrator account or confirm that you want the software to make changes to your computer.

  6. Select Execute. When the confirmation message appears, select Yes. When all files are deleted, select Complete. The deletion of the printer driver is complete.

    Caution IMPORTANT: The printer driver and the XPS printer driver will be deleted when you uninstall the printer driver.

After the drivers have been deleted, download and install the printer driver from the Canon USA website.

Caution IMPORTANT: You will need a USB cable to set up the wireless connection.

Mac

If you have a USB cable, you can use the IJ Network Tool to reconnect the printer to your network.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 


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