Replacing an Ink Tank - PRO-300

Article ID: ART177144 | Date published: 07/20/2020 | Date last updated: 09/09/2020
 

Description

This article explains how to replace ink tanks in the imagePROGRAF PRO-300.

Solution

The following video will walk you through the process outlined below.

Replacing Ink Tanks

When remaining ink cautions or errors occur, a message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Take appropriate action according to the message.

 Replace the ink tank quickly so the the printer isn't left without an ink tank. The printer may be damaged if it is left without an ink tank, causing a problem such as clogging due to dried ink.

 If print results become faint or white streaks appear despite sufficient ink levels, print a nozzle check pattern to determine if print head cleanings are needed.

 For precautionary notes on handling ink tanks, see Notes on ink tanks.

Replacing Procedure

When you need to replace an ink tank, follow the procedure below.‚Äč

  1. Make sure that the printer is turned on.

  2. Open the top cover (A).

    Figure: Open the top cover (A)
  3. When a message appears on LCD, press the Stop button.

  4. Select OK.

    The print head holder moves to the replacement position.

    Figure: Print head holder moves to replacement position

     Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely.

     Do not touch the metallic parts or other parts inside the printer.

     If the top cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the top cover.

  5. Take a new ink tank out of its package.

    Figure: Take a new ink out of its package

     Handle an ink tank carefully. Do not drop or apply excessive pressure to it.

  6. Remove the orange protective cap (B) from the bottom of the ink tank as indicated in the figure below.

    Figure: Lift the orange cap from the bottom of the ink tank. Don't apply excessive pressure to the ink tank

    Figure: Lift the orange cap from the bottom of the ink tank. Don't touch the inside of the protective cap (B) or the open ink port (C)

     Do not push the sides of the ink tank. If you push the sides of the ink tank, ink may splash.

     Do not touch the inside of the protective cap (B) or the open ink port (C). The ink may stain your hands if you touch them.

     Do not reattach the protective cap (B) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

  7. Push the tab (D) and lift the ink tank to remove.

    Figure: Push the tab (D) on the ink tank and lift it to remove it

     Do not touch other parts besides the ink tanks.

     Handle the ink tank carefully to avoid staining of clothing or the surrounding area.

     Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.

     Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.

  8. Insert the front end of the ink tank into the print head at an angle.

    Make sure that the position of the ink tank matches the label.

    Insert the ink tank at an angle

  9. Press on the top of the ink tank until the ink tank snaps firmly into place.

    Press on the top of the ink tank until the ink tank snaps firmly into place

     You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder.

     You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.

  10. Close the top cover.

    The printer will automatically start mixing the ink. Wait until the printer stops making operating noise (it takes up to about 2 minutes or less).

     When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.

     If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, align the print head. You can align the print head automatically or manually.

Notes on ink tanks

 Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly.

 Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.

 Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer.
When an ink tank is out of ink, replace it immediately with a new one

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 

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