Support Code 1401 / 1403 / 1405 / 1408 / 1409 / 140A / 140C Appears - PRO-300

Article ID: ART177192 | Date published: 07/23/2020 | Date last updated: 07/27/2020


The print head of the imagePROGRAF PRO-300 may not be installed properly or it may be damaged.



Print head may not be installed properly or may be damaged.

What to Do

Take the corresponding actions below.

  • Install the print head.

  • If the print head is already installed, remove and reinstall it.

    Then close the top cover.

  • Turn off the printer and turn it back on.

If the measures above do not solve the problem, servicing may be required.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments