1698

Cause

The printer detected that an ink ran out.

What to Do

If printing is in progress, stop printing, replace the ink tank, and then print again.

To avoid printing problems such as the mixing of inks, this printer is designed to stop printing when the remaining ink level in an ink tank goes under the amount of ink required to maintain both printer and print quality.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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