Support Code 1850 Appears (Multi-purpose Tray Guide is Closed) - PRO-300

Article ID: ART177202 | Date published: 07/24/2020 | Date last updated: 07/27/2020


The multi-purpose tray guide on the imagePROGRAF PRO-300 is closed.




Multi-purpose tray guide is closed.

What to Do

Open the multi-purpose tray guide and set the multi-purpose tray in the proper position when using a printable disc or nail stickers.

Then press the printer's OK button to cancel the error.

 To cancel printing, press the printer's Stop button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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