Support Code 3413 Appears (Prevent Paper Abrasion Has Been Set) - PRO-300

Article ID: ART177227 | Date published: 07/27/2020 | Date last updated: 07/27/2020
 

Description

Prevent Paper Abrasion has been set on the imagePROGRAF PRO-300.

Solution

3413

Cause

Prevent paper abrasion has been set.

What to Do

To continue printing, select Yes using the left right buttons and press the printer's OK button.

To disable this setting, select No and press the printer's OK button. Select Various settings on the HOME screen, select Printer settings, Print settings, and then set Prevent paper abrasion to OFF.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 


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