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imagePROGRAF PRO-300 Easy Wireless Connect setup - Mac Computers

Article ID: ART177273 | Date published: 08/04/2020 | Date last updated: 03/10/2023
 

Description

This article will show you how to use the Easy wireless connect process to establish a wireless connection between your Mac and your imagePROGRAF PRO-300.

Solution

The following video will walk you through the process outlined below.

Written Instructions for Wireless Setup - Mac** Computers

**Instructions in this article are for setup on a Mac computer.  If setting up on Windows, click here for instructions.

To be able to use the PRO-300 to print wirelessly on a Mac, the printer must first be connected to the wireless network.  Drivers and applications for the printer must then be installed on the computer.  The instructions / screenshots below show the setup program steps when using the Easy wireless connect method to connect to the wireless network.

The setup process consists of 2 parts: 

  1. Starting Easy wireless connect on the printer, and

  2. Downloading and running the setup file to install the drivers and software.

Start Easy wireless connect on the printer

Prior to starting setup on the computer, start Easy wireless connect on the printer. Then complete the setup on the computer. 
See the procedure below to start Easy wireless connect.

  1. Use the Up or Down button (A) to select LAN settings and press the OK button.

    Select LAN settings, then press the OK button

  2. Select Wi-Fi and press the OK button.

    Select Wi-Fi, then press the OK button

  3. Select Settings and press the OK button.

    Press the OK button

  4. Select Wi-Fi setup and press the OK button.

    Select Wi-Fi setup, then press the OK button

  5. Select Easy wireless connect and press the OK button.

    Select Easy wireless connect, then press the OK button

  6. Press the OK button.

    Press the OK button

  7. Once connection preparation is complete, the following screen appears on the printer.

    Easy wireless connect screen: Follow the instructions on your computer or smartphone.

Download and run the setup file.*

Get the Setup File

Open the downloaded .dmg file, then double-click the Setup icon Setup icon.

  1. Click Next

    Click Next (outlined in red)

  2. Enter your computer's password and click Install Helper.

    Enter your computer's password, then click Install Helper (outlined in red)

  3. Click Start Setup.

    Click Start Setup (outlined in red)

  4. Click Next.

    Click Next (outlined in red)

  5. Click Yes on the License Agreement.

    Click Yes (outlined in red) to proceed

  6. Select Do not agree or Agree.

    Click Agree or Do Not Agree (outlined in red)

    If Do not agree was selected, the following information appears.  Click OK.

    If you clicked Do Not Agree, click OK (outlined in red) to continue

  7. Click Yes on the Connection Method screen.

    Click Yes (outlined in red) on the Check the Connection Method screen

  8. Select Allow on the keychain message.

    Click Allow (outlined in red)

  9. Click Next on Connection completed.

    Click Next (outlined in red)

     If your printer is not detected, make sure that the computer has reconnected to the correct network. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your Mac is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Also, if you are using a dual-band router, further troubleshooting information can be found here.

    The printer driver will be downloaded and installed. This may take several minutes depending on the speeds of your internet connection and computer.

    The printer driver will be downloaded and installed. This may take several minutes

  10. Click Add Printer.

    Click Add Printer (outlined in red)

  11. Select your printer series with Bonjour listed in the Kind column. Then, select Canon PRO-300 series for Use: and click Add.

    Select the Canon PRO-300 series, then make sure that it's selected for Use: Click Add (outlined in red)

  12. Click Next.

    Click Next (outlined in red)

  13. Click Next.

    Click Next (outlined in red)

  14. If you wish to download and install any additional software,  click Continue online.

    Click Continue online (outlined in red)

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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