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PIXMA TS6420 Easy Wireless Connect setup - Mac Computers

Article ID: ART177448 | Date published: 09/08/2020 | Date last updated: 09/08/2020
 

Description

Establish the connection to the wireless network using Easy wireless connect.

Solution

Wireless Setup - Mac** Computers

**Instructions in this article are for setup on a Mac computer.  If setting up on Windows, click here for instructions

To be able to use the PIXMA TS series printer to print or scan wirelessly on a Mac computer, the printer must first be connected to the wireless network and software drivers and applications installed on the computer.  The instructions / screenshots below show the setup program steps  when using the Easy wireless connect method to connect to the wireless network.

The setup process consists of 2 parts: 

  1. Starting the Easy wireless connect process on the printer, and

  2. Downloading and running the setup file to install the drivers and software.

 

Start Easy wireless connect on the printer.

Prior to starting setup on the computer, start the Easy wireless connect process on the printer. Then complete the setup on the computer.
See the procedure below to start Easy wireless connect.

  1. Press and hold the  Wireless connect button until Processing.... appears. Release the button.

    Processing... Please wait momentarily

Download and run the setup file.*

Get the Setup File

Click Setup icon in the Dock, follow the on-screen instructions to proceed with setup.

Dock

* Double-click the downloaded .dmg file if setup icon did not appear

  1. Click Next.

    Click Next (outlined in red) to proceed

  2. Enter your computer's password and click Install Helper.

    Enter your computer's password, then click Install Helper (outlined in red) to proceed

  3. Click Start Setup.

    Click Start Setup (outlined in red) to proceed

  4. Click Next.

    Click Next (outlined in red) to proceed

    The installer will acquire information on the latest software for your printer. This may take a few moments.

    Figure: Acquiring information on the latest software

  5. Click Yes on the License Agreement. If you click No, the installer will not proceed.

    Click Yes (outlined in red) to proceed. If you click No, the installer will not proceed

  6. Select Do not agree or Agree.

    Select Do not agree or Agree (outlined in red) to proceed

    If Do not agree was selected, the following information appears.  Click OK.

    If you selected Do not agree, click OK (outlined in red) on this message

    The installer will process for a few moments.

    Processing... Please wait momentarily

    The installer will check the printer status.

    Checking the printer status

  7. Click Yes on the Check the Connection Method screen.

    Click Yes (outlined in red) to proceed

    Your computer's wireless network connection will be temporarily disabled.

    The wireless network connection will be temporarily disabled

  8. Select Allow on the keychain message.

    Click Allow (outlined in red) to proceed

  9. ** Depending on your network setup, the following screens may appear.  Be sure to select an SSID (network) in the dropdown list running on the 2.4Ghz frequency. If not sure, check with your router's documentation.  After selecting the SSID, enter the password in the next screen

    Select your network from the Network Name (SSID) dropdown list, then click Next (outlined in red)

    Enter your network password into the field provided, then click Next (outlined in red)

  10. Click Next on Connection completed.

    Click Next (outlined in red) to proceed

     If the printer is not detected, make sure that your computer has reconnected to your wireless network. Also, temporarily disable any firewall software if possible. If you are connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try again.

  11. The installer will download and install IJ Scan Utility for your printer. This may take a few minutes.

    The installer will download and install IJ Scan Utility

  12. When this screen appears, click Add Printer.

    Click Add Printer (outlined in red)

  13. Select your printer series with Bonjour Multifunction listed in the Kind column and click Add.

    Select the printer with Bonjour Multifunction listed in the Kind column, then click Add (outlined in red)

  14. Click Next.

    Click Next (outlined in red) to proceed

  15. After the installer processes for a few moments, click Next.

    Click Next (outlined in red) to proceed

  16. Click Continue online. The installer will close.

    Click Continue online (outlined in red)

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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