Aligning the Print Head Manually from a Windows PC - TR8620

Article ID: ART177469 | Date published: 09/10/2020 | Date last updated: 09/10/2020
 

Description

If an automatic print head alignment has not resolved misaligned printing, a manual print head alignment may resolve the issue.

Solution

Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results.

Print head position can be adjusted either automatically or manually.

These instructions are for performing Print Head Alignment manually.

 A pattern will be printed for head alignment. Do not open the scanning unit / cover while printing is in progress.

Print Head Alignment icon Print Head Alignment

  1. Open the Canon IJ Printer Assistant Tool.

  2. Make sure that the printer power is on, and then click Custom Settings

    Click Custom Settings (outlined in red)

  3. Select Align heads manually.

    Select Align heads manually (outlined in red)

  4. Click OK.
    When the confirmation message appears, click OK.

    Click OK (outlined in red) to apply the settings change to the printer

  5. Click Print Head Alignment.

    Click Print Head Alignment (outlined in red)

  6. Load two sheets of A4 size or Letter size plain paper into the cassette.

  7. Click Start.

    Click Start (outlined in red)

    Perform the necessary operations by following the message instructions.

  8. In each entry field, enter the number of the pattern with the least prominent streaks from among the printed patterns.
    You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.

    Manual print head alignment sheet 1

    After completing the entries, click OK.

     If the patterns are not uniform, select the pattern with the least prominent vertical streaks.

    (A) Less prominent vertical streaks
    (B) More prominent vertical streaks

  9. Check the displayed message , and click OK.

    The print head adjustment patterns on the second sheet are printed.

  10. In each entry field, enter the number of the pattern with the least prominent stripes or streaks from among the printed patterns.
    You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.

    Manual print head alignment sheet 2

    After completing the entries, click OK.

     If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.

    Examples of horizontal stripes: (A) has less prominent stripes, (B) has more prominent stripes

    (A) Less prominent horizontal stripes
    (B) More prominent horizontal stripes


     If the patterns are not uniform, select the pattern with the least prominent horizontal streaks.

    Examples of horizontal stripes: (A) has less prominent streaks, (B) has more prominent streaks

    (A) Less prominent horizontal streaks
    (B) More prominent horizontal streaks

  11. Click OK.

    The adjustment of the head position is complete.

 In the Print Head Alignment dialog box, click Print Alignment Value to print the current settings so that you can check the settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
 

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