Printing and Examining the Nozzle Check Pattern - TR8620

Article ID: ART177487 | Date published: 09/11/2020 | Date last updated: 09/11/2020
 

Description

Learn how to print a nozzle check pattern from the PIXMA TR8620. If your prints have incorrect colors, streaks / bands, or if pages are blank when printing, a nozzle check can indicate if print head nozzles are clogged.

Solution

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.

 If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.

You will need a sheet of A4 or Letter-sized plain paper.

  1. Make sure that the printer is powered on.

  2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

  3. Select Setup icon (Setup) on HOME screen.

    The setup menu screen will appear.

  4. Select Maintenance icon Maintenance.

    The Maintenance screen will appear.

  5. Select Nozzle Check.

    Select Nozzle Check (outlined in red)

    The confirmation screen will appear.

  6. Select Yes.

    The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen.

  7. Examine the nozzle check pattern.



 

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the print head if necessary.

  1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D.

    Example of nozzle check pattern

    • A: No missing lines/No horizontal white streaks

    • B: Lines are missing/Horizontal white streaks are present

  2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.

    Select All A or Also B

    Select All A or Also B

    For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:

    The cleaning is not required. Select All A, confirm the message, then select OK.

    The screen will return to the Maintenance screen.

    For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns:

    The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

    The printer starts cleaning the print head.

    If the pattern D or any color in the pattern C is not printed:

    Figure: Magenta is missing (Example: Magenta pattern is not printed)

    The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

    The printer starts cleaning the print head.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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