If the support code 1313 appears on the screen of the PIXMA TR8620, follow the steps below.
Cause
Paper is jammed as printer pulled in printed paper.
What to Do
If the paper is jammed as the printer pulled in the printed paper, try to remove the paper from the following locations.
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Paper output slot
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Inside of the printer
If the measures above do not solve the problem, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper.
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