To load original items on the scanner glass for scanning or copying, follow the steps below.
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Open the document cover.
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Load the original WITH THE SIDE TO SCAN FACING DOWN on the scanner glass.
Don't place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Don't put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original
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Gently close the document cover.
After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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