Supported Originals for Copying, Scanning or Faxing - TR8620

Article ID: ART177509 | Date published: 09/12/2020 | Date last updated: 09/12/2020


This article provides information on what kinds of photos or documents can be used for copying, scanning, or faxing with the PIXMA TR8620.


Supported Originals

Platen (Scanner Glass)



Types of originals

  • Text document, magazine, or newspaper

  • Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)

  • Documents that are not suitable for the ADF

Size (width x height)

Max. 8.5 x 11.7 in. (216 x 297 mm)


One or more sheets*


Max. 0.4 in. (10 mm)

* Two or more originals can be loaded on the platen depending on the selected function.

In the ADF (Auto Document Feeder)



Kind of original

Plain-paper documents with multiple pages of the same size, thickness, and weight


Max. 8.5 x 14.0 in. (216 x 356 mm)

Min. 8.3 x 11.0 in. (210 x 280 mm)

Duplex copying or 2-on-1/4-on-1 copying: A4/Letter only


  • A4/Letter: Max. 20 sheets (20 lb (75 g /m2) paper), up to 0.08 in. (2 mm) high

  • Legal: Max. 5 sheets (20 lb (75 g /m2) paper), up to 0.02 in. (0.5 mm) high


0.003 to 0.005 in. (0.07 to 0.13 mm)


16.0 to 25.3 lb (60 to 95 g /m2)

 Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading.

Do not load glued documents in the ADF, even if the glue is dry, because this may cause paper jams.

 Remove all staples, paper clips, or other fasteners before feeding documents.

 Load Legal-sized documents in the ADF.

 Do not load these kinds of documents in the ADF, which may cause paper jams.

  • Wrinkled or creased documents

  • Curled documents

  • Torn documents

  • Documents with holes

  • Glued documents

  • Documents with sticky notes

  • Documents on carbon paper

  • Documents on coated paper

  • Documents on onion skin or other thin paper

  • Photos or excessively thick documents

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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