Summary of Fax Reports and Lists - TR8620

Article ID: ART177520

Date published: 09/15/2020

Date last updated: 09/17/2020

Description

Learn about the various fax reports and lists you can print from the operation panel of the PIXMA TR8620.

Solution

Summary of Reports and Lists

The printer prints the report of sending or receiving a fax automatically. You can print the list of the fax/telephone number or the current settings.

Type of Reports and Lists
Printing Report or List

Type of Reports and Lists

Report or List	Description
ACTIVITY REPORT	Shows recent fax transactions at sight. You can print the ACTIVITY REPORT manually. For details on the procedure to print, see Printing Report or List. The * (asterisk) is appended to the history already printed on ACTIVITY REPORT. If you select Print for Activity report in Auto print settings under FAX settings, the printer prints the ACTIVITY REPORT for the 20 histories of sent and received faxes automatically
Directory list RECIPIENT TELEPHONE NUMBER LIST GROUP DIAL TELEPHONE NO. LIST	Lists the numbers and names registered. You can print the lists of the recipient and group dial. For details on the procedure to print, see Printing Report or List.
USER'S DATA LIST	Lists the current settings of the printer and the registered sender information. For details on the procedure to print, see Printing Report or List.
MEMORY LIST	Lists the documents currently stored in the printer's memory. For details on the procedure to print, see Printing Report or List. After selecting Memory reference to display the Memory list screen, you can print a MEMORY LIST by selecting Print doc. list.
REJECTED NUMBER LIST	Lists the rejected numbers. For details on the procedure to print, see Printing Report or List.
CALLER HISTORY	Lists the caller history. This list is available when Caller ID service is subscribed. For details on the procedure to print, see Printing Report or List. This list may not be supported depending on the country or region of purchase.
TX REPORT/ERROR TX REPORT	Either of these reports is printed after each fax transmission. At the time of purchase, the ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the printer to print the TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under FAX settings. You can also specify the print setting so that the first page of the fax is printed along with the report. The first page of the fax is not printed in color transmission. MULTI TRANSMISSION REPORT is printed after sequential broadcasting of a document. If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Send a Fax.
MULTI TRANSMISSION REPORT	This report is printed after sequential broadcasting of a document. Confirms whether the transmission to all the recipients has been completed successfully. The procedure to print and the error number is same as the TX REPORT.
RX REPORT	This report is printed after each fax reception. At the time of purchase, the printer is set so that the RX REPORT is not printed at all. You can set the printer to print the RX REPORT each time it receives a document, or only when an error occurs by selecting RX report in Auto print settings under FAX settings. If an error occurs when you receive a fax, the error number is printed on the RX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Receive a Fax.
MEMORY CLEAR REPORT	Lists the deleted faxes in the printer's memory if the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord. When the printer is turned on, The power cord has been unplugged and unsent/received docs in memory have been lost. Load paper and tap [OK] to print a list of the lost docs. is displayed on the touch screen. MEMORY CLEAR REPORT is printed by selecting OK on the touch screen.

Printing Report or List

This section of the article describes the procedure to print the report or the list manually.

Print the following report or list manually.

ACTIVITY REPORT
Directory list (RECIPIENT TELEPHONE NUMBER LIST/GROUP DIAL TELEPHONE NO. LIST)
USER'S DATA LIST
MEMORY LIST
REJECTED NUMBER LIST
CALLER HISTORY

CALLER HISTORY may not be supported depending on the country or region of purchase.

Make sure that the printer is powered on.
Load paper in the cassette or the rear tray.
Select FAX on the HOME screen.

The Fax standby screen is displayed.
Select Function list.

The Function list screen is displayed.
Select Print reports/lists.
Select a report or a list you want to print to start printing.
- When you select Directory list:
  
  Select Recipient or Group dial.
  
  If you select Recipient, select whether to print the RECIPIENT TELEPHONE NUMBER LIST in alphabetical order. If you select Yes, the printer prints the RECIPIENT TELEPHONE NUMBER LIST in alphabetical order. If you select No, the printer prints the RECIPIENT TELEPHONE NUMBER LIST in numerical order.
  
  If you select Group dial, the confirmation screen is displayed. Select Yes. The printer prints the GROUP DIAL TELEPHONE NO. LIST.
- When you select an item other than Directory list:
  
  Select Yes when the confirmation screen is displayed.
  
  The printer prints the selected report or list.

Errors When You Send a Fax

If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed).

The causes corresponding to the error numbers are as follows.

No.	Cause	Action
#001	Document is jammed in the ADF.	The document is jammed in the ADF (Auto Document Feeder). When the error is cleared, redo the operation.
#003	Document is too long.	You attempted to send a document longer than 15.75 in. (400 mm). You cannot send a document longer than 15.75 in. (400 mm) from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it.
#005	No answer.	The recipient's fax device does not respond. Contact the recipient and have the recipient check that the telephone line is connected correctly.
#012	No paper is in the recipient's fax device.	There is no paper in the recipient's fax device. Contact the recipient and have the recipient load paper.
#017	No tone is detected.	The printer could not detect the dial tone. Dial tone detect in Advanced FAX settings under FAX settings is set to ON. Set to OFF.
#018	Line was busy.	The fax/telephone number you dialed is busy. Try dialing again after waiting for a moment.
#022	Number is deleted.	The fax/telephone number registered in the printer's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory, then send the document again.
#037	Memory is full.	The printer could not send a fax because its memory is full. Delete contents in memory, then send a fax again.
#059	Transmission has been canceled due to a fax information mismatch.	Transmission has been canceled because the printer could not detect the recipient's fax device information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON.
#085	Try again in black & white transmission.	The recipient's fax device is not color-compatible. Resend the document in black & white.
#099	Stop was tapped during transmission.	Stop was tapped to cancel transmission of the document. Resend it if necessary.
#412	The fax could not be sent from the computer.	The fax could not be sent from the computer. Ensure that the printer is connected with the computer correctly and redo operation.
#995	The unsent fax was deleted while automatic redialing.	While automatic redialing, the unsent fax is stored in the printer's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the printer's memory are deleted and not sent. Resend the document.

Errors When You Receive a Fax

If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed).