Preventing Mistransmission of Faxes - TR8620

Article ID: ART177532 | Date published: 09/16/2020 | Date last updated: 09/17/2020


Learn how to prevent a fax from being sent to an incorrect destination when using the PIXMA TR8620.


Preventing Mistransmission of Faxes

This printer has two functions for preventing the mistransmission of faxes.


Sending Faxes after Dialing Twice (Fax Number Re-entry)

Set FAX number re-entry to ON following the procedure below.

  1. Make sure that the printer is powered on.

  2. Select Setup icon Setup on the HOME screen.

  3. Select Device settings icon Device settings.

  4. Select FAX settings.

  5. Select Security control.

  6. Select FAX number re-entry.

  7. Select ON.

If you send a fax with this function, the following screen is displayed after entering the recipient's fax/telephone number.

figure: LCD

Enter the recipient's fax/telephone number again.


Sending Faxes after Checking Information (Checking Recipient's Information)

Set Check RX FAX information to ON following the procedure below.

 This function is not available when you send a fax after speaking on the telephone.

  1. Make sure that the printer is powered on.

  2. Select Setup icon Setup on the HOME screen.

  3. Select Device settings icon Device settings.

  4. Select FAX settings.

  5. Select Security control.

  6. Select Check RX FAX information.

  7. Select ON.

     Transmission will be canceled if the printer fails to receive the recipient's fax information or if the received information does not match the fax/telephone number.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum

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