Sending Faxes by Entering a Fax / Telephone Number on the Touch Screen - TR8620

Article ID: ART177534 | Date published: 09/16/2020 | Date last updated: 09/17/2020


Learn how to use the touch screen of the PIXMA TR8620 to enter a fax recipient's telephone number.


Sending Faxes by Entering a Fax / Telephone Number

This article describes dialing and sending faxes directly by entering the fax/telephone numbers.

 It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax / telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.

  1. Make sure that the printer is powered on.

  2. Load the original item on the scanner glass or in the ADF (Auto Document Feeder).

  3. Select FAX icon FAX on the HOME screen.

    The Fax standby screen is displayed.

    figure: LCD

     If you have not set up the printer for sending/receiving faxes yet, the message for setup is displayed on the touch screen when you select FAX on the HOME screen for the first time. When you set up for faxing, follow the procedure according to the instructions on the touch screen.

    1. The receive mode selected currently is displayed.

    2. The date and time are displayed.

    3. Select to display the screen to enter the fax/telephone numbers.

    4. You can use the each fax function and change the setting for the fax.

    5. Select to send faxes with redialing.

    6. Select to send faxes with the on hook dial function.

    7. You can select a registered fax / telephone number.

    8. The current state is displayed.

    9. You can change the settings for sending a fax.

  4. Select the entry field of fax / telephone numbers.

    figure: LCD

  5. Enter the recipient's fax / telephone number.

    figure: LCD

    1. Enters the number.

    2. Enters a pause "P".

    3. Deletes the entered number.

    4. Enters a blank space.

  6. Select OK.

    figure: LCD

    The touch screen returns to the Fax standby screen.

    figure: LCD

  7. Tap Black or Color.

    The printer starts scanning the document.

     Color transmission is available only when the recipient's fax device supports color faxing.

     Do not open the document cover until scanning is completed.

  8. Start sending.

    • If you load the document in the ADF:

      The printer scans the document automatically and starts sending the fax.

       To cancel a fax transmission, tap Stop. To cancel a fax transmission while it is in progress, tap Stop, and then follow the instructions on the touch screen.

       If documents remain in the ADF after Stop is tapped while scanning is in progress, Document in ADF. Remove the document from the document tray and tap [OK]. is displayed on the touch screen. By selecting OK, the remaining documents are automatically ejected.

    • If you load the document on the platen:

      After scanning the document, the confirmation screen asking you if you load the next document is displayed.

      To send the scanned document, select Send now to start sending it.

      To send two or more pages, follow the message to load the next page, and select Scan. After scanning all pages, select Send now to start sending.

       To cancel sending the fax, tap Stop.

 When your printer is connected to a PBX (Private Branch Exchange) system, refer to the operating instructions of the system for details on dialing the recipient's fax/telephone number.

 In case the printer was not able to send a fax, such as when the recipient's line was busy, it has the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default.

 Unsent documents, such as those pending redial, are stored in the printer's memory. They are not stored in the case of a sending error.

 Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent documents stored in the printer's memory are lost.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum

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