Easy Wireless Setup on a Mac - PIXMA TR8620

Article ID: ART177560 | Date published: 09/21/2020 | Date last updated: 09/21/2020


Learn how to complete the Easy Wireless Connect setup for the PIXMA TR8620 with a Mac.


Follow the written instructions below to connect your PIXMA printer to a Mac® with the Easy wireless connect method.

Note If you use Windows, refer to Easy Wireless Connect setup for Windows.

Easy Wireless Connect

There are two parts to the setup process:
  1. Start Easy wireless connect on your printer.

  2. Download and run the setup file on your computer.

1. Start Easy Wireless Connect on your printer

  1. Turn the printer ON.

  2. If the printer is performing cleaning, print head alignment, or other processes, wait for the process to finish.

  3. Tap and hold the Wireless connect symbol on the printer.

    Tap and hold the Wireless connect icon (outlined in red)

  4. When the printer preparation completes, the screen below appears. Return to the setup screen to continue.

    Preparation complete screen

2. Download and run the setup file on your computer

  1. Visit the Setup site.

  2. Select Download. If you're asked to run or save the file, save it to your computer, then open it when the download has completed.

  3. Double-click the Setup icon to begin the setup program. If you are asked to open the file, select Open.

  4. Select Next on the first screen.

    Starting install helper intro screen

  5. Enter your computer User Name and Password then select Install Helper.

    Install helper login screen

  6. Select Start Setup.

    Start Setup screen

  7. Read the information on the Before You Continue screen. Select Next to proceed.
    The setup program will acquire information on the latest software. This may take several minutes.

  8. Read the License Agreement and select Yes.

  9. Select Agree or Do Not Agree on the For using services related to Canon product screen.

    On the For using services related to Canon product screen, select Agree or Do not agree (outlined in red)

    If you select Do not agree, another message wlil appear. Read its contents and select OK to continue. If you select Cancel, you will return to the For using services related to Canon product screen.

    Select OK (outlined in red) to continue

  10. A status check occurs. Wait for it to complete.

    Checking printer status screen

  11. Select Yes on the Check the Connection Method screen.

    Check connection method screen with Yes selected

  12. You will be asked to allow the setup program to access your computer's keychain. This is where the information for your wireless network is stored. Select Allow.

    Select Allow (outlined in red)

  13. When the Connection completed screen appears, select Next.

    Connection completed screen

     If your printer is not detected, make sure that the computer has reconnected to your wireless network. Also, if you have any firewall software enabled on your computer, temporarily disable it, or allow exceptions into the firewall. Please refer to the documentation for your firewall for instructions. If you are connected to a VPN (Virtual Private Network), disconnect from it and try again.

  14. The IJ Scan Utility will be downloaded and installed. This may take several minutes.

    Install progress screen

  15. Select Add Printer on the Add Printer screen.

    Select Add Printer (outlined in red)

  16. On the Add screen, select the TS series with Bonjour Multifunction listed in the Kind column. Select AirPrint or Secure AirPrint from the Use drop-down, then select Add.

    Software installation screen with Canon TS series select in the Bonjour Multifunction row

  17. Select Next on the Add Printer screen.

  18. Select Next on the Test Print screen.

  19. Select Next on the Setup Complete screen.

  20. Installation is complete. Select Continue online.

    Select Continue online (outlined in red) to close the setup program

When the installation completes, you're ready to print.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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