The device uses a built-in battery. Please fully charge the device via the USB cable before using.
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Plug in the USB cable into the device and a chargeable USB adapter.
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The charging LED light will turn red to indicate charging.
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Once fully charged, the charging LED will turn green.
Operating time may vary depending on the battery status, operational status and environment conditions.
Make sure to fully charge your IVY CLIQ product(s) at least once every three (3) months. If the product is not charged / used for an extended period of time, you may not be able to charge the built-in battery and the product may no longer power on.
Handle the USB cable with care while charging.
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Don't place any heavy objects on top of the cable.
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Don't place the USB cable near heat.
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Don't scratch, damage, twist or pull hard on the cable.
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Don't plug or unplug the cable with wet hands.
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Avoid too high / low temperature or humid conditions.
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Please unplug the USB cable from the power source after charging.
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Please use the supplied USB cable for charging.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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