If your PIXMA MG6120 won't turn on after pressing the ON button:
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Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on.
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Unplug the machine from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 3 minutes.
If the printer still will not power on, servicing is required.
There are two options currently available to you.
- Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please create or log into your Canon Account to obtain service.
- Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your
Canon Account.
