Error 20 displayed on an EOS Mirrorless Camera.

Article ID: ART177663 | Date published: 10/14/2020 | Date last updated: 05/16/2024


An error code or message may appear on your product for different reasons. Please see the information information below regarding your specific error code that will explain the cause and provide you with the necessary steps for how to proceed.


Err 20

A malfunction with the mechanical mechanism has been detected.

  1. Turn the power off and remove then re-install the battery
  2. Turn the power on again
If the error message is still showing, then it is necessary for the camera to be inspected by a Canon Factory Service Center.

Please follow this link to begin the repair process:

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