Checking the Ink Status with the Ink Lamps on the Operation Panel - MG3020 / MG3022

Article ID: ART177693 | Date published: 10/19/2020 | Date last updated: 10/19/2020
 

Description

This article provides information on using the operation panel of the PIXMA MG3020 / MG3022 to check the ink status.

Solution

Checking the Ink Status with the Ink Lamps on the Operation Panel

 The ink level detector is mounted on the printer to detect the remaining ink level. The printer considers an ink as full when a new cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide.

 When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action.

In the copy standby mode, you can check the ink status with the Color Ink lamp and Black Ink lamp.

* All the lamps on the operation panel are shown lit in the figure below for explanatory purposes.

Figure: Operation panel with all lamps lit

  • (A) Alarm lamp

  • (B) Black Ink lamp

  • (C) Color Ink lamp
     

Color Ink lamp or Black Ink lamp lights

The ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if printing is continued under this condition.
 

Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes

An error has occurred.

* For some types of errors, the Alarm lamp may not flash.

 You can also check the ink status on the computer screen.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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