Loading Envelopes - TR7020

Article ID: ART177704 | Date published: 10/20/2020 | Date last updated: 10/20/2020
 

Description

This article will show you how to load envelopes in the PIXMA TR7020.

Solution

Loading Envelopes in the Rear Tray

You can load Envelope DL and Envelope Com 10 in the rear tray.

The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.

 Don't use the following envelopes. They could jam in the printer or cause the printer to malfunction.

  • Envelopes with an embossed or treated surface

  • Envelopes with a double flap

  • Envelopes whose gummed flaps are already moistened and adhesive

  1. Prepare envelopes.

     The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.12 in. (3 mm).

    • Press down on all four corners and edges of the envelopes to flatten them.

      Press down on the envelope corners

    • If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.

      If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction

    • If the corner of the envelope flap is folded, flatten it.

    • Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

      Sharpen the crease of the envelope

      The figures above show a side view of the leading edge of the envelope.

  2. Open the rear tray cover (A). Pull straight up and fold back the paper support (B).

    Open the rear tray cover (A). Pull straight up and fold back the paper support (B)

  3. Open the feed slot cover (C).

  4. Slide the right paper guide (D) to open both paper guides.

    Slide the right paper guide (D)

  5. Load envelopes in portrait orientation WITH THE PRINT SIDE FACING UP.

    Up to 10 envelopes can be loaded at once.

    Fold the flap of the envelope and load the envelope in portrait orientation with the address side facing up.

    Load the envelope in portrait orientation with the address side facing up

  6. Slide the right paper guide to align with both sides of the envelopes.

    Don't slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.

    Slide the right paper guide to align the guides with the sides of the envelopes

     Don't load envelopes higher than the load limit mark (E).

    Don't load envelopes higher than the load limit mark (E)

  7. Gently close the feed slot cover.

    Gently close the feed slot cover

    After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD.

  8. If the page size and media type shown on LCD match the size and type of envelopes loaded in the rear tray, select OK.

    If not, select Change to change the settings in accordance with the size and type of the loaded envelopes.

    Make sure that the size and type of envelopes shown on the LCD matches the size and type of envelopes loaded into the printer

  9. Pull out the paper output tray (F) and open the paper output support (G).

    Pull out the paper output tray (F) and open the paper output support (G)

 To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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