Loading Originals on the Platen (Scanner Glass)

1. Open the document cover.

2. Load the original item WITH THE SIDE TO SCAN FACING DOWN on the platen.

   

   Align the corner of the original with the alignment mark .

   

    Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.

• Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

• Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.

  • The printer can't scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).

    

3. Gently close the document cover.

   

 After loading the original on the platen, be sure to close the document cover before starting to copy or scan.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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